Return/Exchange
--We only offer store credits on clothing and shoes that are brand new and in the condition that we sent them to you.
--Some unexceptable reasons for exchange are: I don't want the clothing and shoes anymore, I ordered the wrong size or color, colors of clothing or shoes are darker or lighter than picture,clothing or shoes do not fit.
--Acceptable Reasons for exchange: Wrong goods or size sent, factory defect on goods, mistake on www.picknewshoes.com part.
--The buyer is responsible for ALL shipping charges back to us. If you do not ship it back to us for inspection, we cannot offer you credit and an exchange.
--Customers must fill out our Return/Exchange form within 5 days of receiving shoes to get an exchange on the shoes.
--If your goods are accepted for exchange we will notify you with instructions on how to mail it back to us.
