Q:How to place order?
A:You can place the order directly on our webiste, More details, Pls Contact us
Q:What are the prices?
A:We mark all prices with each models on our website, more details,Pls Contact us
Q:What is your shipment method?
A:We ship all parcels via door-to-door courier shipping company, such as EMS, UPS, DHL, TNT, Fedex. More details, pls click http://wwww.picknewshoes.com/shippinginfo
Q:When will my parcels arrive?
A:USA/Canada/Australia/Asia: 5-7 business days
Western Europe/South America: 7-9 business days
Shipping time with more other country,please contact us, thank you.
Q:What is your payment method?
A:(1)western Union www.westernunion.com
(2)T/T (Bank transfer) www.bank-of-china.com
(3)Moneygram www.moneygram.com
(4)Paypal www.paypal.com (only for the sample order under USD500),More details,pls click http://wwww.picknewshoes.com/page_3
(5)credit card www.gspay.com (only for the sample ordre under usd500 )
Q:Can I make my first order Cash on Delivery(COD)?
A:We cannot do COD for new customers, but we would like to do COD for the old customers who work with us well long.
Q:Can you post your catalog to my address or email your catalog to my email?
A:No.We only supply online catalog. Pls select what you need from our website directly.
Q:Do you sell other items besides those availbe ones on your website?
A:Yes. If you cannot find something you need on our website, you can contact our sales person. we will try our best to get them for you.
Q:What are your customer service opening hours?
A:Monday - Saturday: 24 hours online service.
Sunday: 8:30am - 18:00pm China time.
Q:Who do I contact with questions?
A:Pls contact with our sales person: http://wwww.picknewshoes.com/contact_us
Thank you !!!
wwww.picknewshoes.com
